Refund policy

Return & Refund Policy

Due to the perishable nature of our products, we do not offer refunds once items are delivered or picked up.

However, if you experience an issue with your order (e.g. a serious quality issue), please contact us within 24 hours at info@gruepastry.com, with a description and photo.

We’ll assess each case individually and may issue a refund or replacement if appropriate.